Terms of Use & Privacy Policy

Invest Agency LLC ("we" or "us") respects your privacy and is committed to protecting it during and after your visit to this website, the mobile site connected to it, and any micro-site that may be operated on behalf of Invest Agency LLC by a third party (typically acting as a processor) and that can be accessed through this site (hereinafter referred to as the "Site" and collectively the "Sites"). In this respect, Invest Agency LLC acts as the data controller ("Data Controller"). This Privacy Policy ("Privacy Policy") provides an overview of our practices regarding the collection of information through the Site and our use of that information. This Privacy Policy applies only to information collected through the Site and does not apply to information collected through any other source, including, without limitation, Facebook, Twitter, YouTube, and other third-party or social-media websites. If you do not agree with any of the terms of this Privacy Policy, please do not use the Site(s) and do not provide us with any personal information.

Invest Agency LLC has designated a Data Protection Officer, who can be contacted at the following email address: info@invest-realestate.com.

We collect and store certain personal information about you through the Site (e.g., information that may identify you directly or indirectly, in particular through identifiers such as name, personal identification number, location data, online identifier, or one or more factors relating to physical, physiological, genetic, mental, economic, cultural, or social identity — "Personal Data"). In certain cases we may ask you to provide personal information, for example when you use the order form and the services we offer, leave comments or questions, request information, participate in promotions, contests, or sweepstakes, or use other features or functions of our Site.

Invest Agency LLC will not collect personal data during your visits to our Site unless you voluntarily provide it, with the exception of certain items of personal data collected through the information systems and software used to operate the website (IP addresses), and will not request more information than is necessary to participate in activities on our Site. If you choose not to provide personal information (other than the personal data relating to internet communication protocols normally collected when visiting the website), you can still access our Site, but you will not be able to participate in certain promotions, create login credentials to use certain features of the Site, activate or use the service, fulfill an order, or receive product information.

Some pages on the Site may allow you to create login credentials by entering a username/ID or email address and a password and other information, or by using one of the available authentication methods through social networks such as Facebook, Google+, and Yahoo. If you choose to create login credentials through your account using one of the available social-network authentication tools, you allow us to access your personal information that is publicly available or that you have made publicly available (e.g., name, user ID, profile picture) and the information you "Allow" access to on the Site. By authenticating with one of the social-network options, you allow us to receive the data that is available. We recommend that you review the relevant third-party privacy policies and any terms and conditions for the authentication method you choose to use.

Additionally, when you connect to the Site, certain personal information (e.g., IP address, purchase settings, profiling characteristics) may include identifiers that allow us to deliver personalized advertising to your device, together with technical and non-personal information that, on its own, cannot identify any individual ("Non-personal Data", e.g., type of internet browser) that may be collected and stored using cookies and other tracking technologies. In addition, other parties such as advertising partners and analytics providers may, with your informed consent, collect information about your online activity over time and through the Site. This information helps us update the Site so it remains interesting to our visitors and contains content tailored to visitors' interests. If you disable personalization cookies, we may not be able to optimize your visit to the Site, and some features on the Site may not be available.

When you provide your personal data on the Site, we will limit the use of your Personal Information to the purpose for which it was collected in accordance with the terms of this Privacy Policy. The use of your personal data includes:

A. Taking steps at your request prior to entering into a contract (e.g., responding to your questions and comments; fulfilling your requests; communicating with you about your activities on the Site);

B. Performing a contract to which you are a party (e.g., providing access to certain areas and features of the Site; fulfilling your order in connection with purchases or commercial services offered on the Site; providing customer service);

C. Investigating suspected fraud, harassment, physical threats, or other violations of laws, rules or regulations, the Site's rules, or third-party rights; or investigating any suspicious behavior we consider inappropriate;

D. Complying with a legal obligation to which Invest Agency LLC is subject (e.g., for disclosures required by law, regulation, or court order);

E. For purposes of, or in connection with, legal proceedings, the establishment, defense, or exercise of legal rights;

F. Sending advertising or direct-marketing materials, conducting market research, performing data analytics, or sending commercial communications by electronic means (SMS, email, social networks), whether automated (calls without an operator) or not (in-person and operator-assisted calls), in accordance with the applicable legal bases;

G. Providing your personal information to selected advertising partners for their own marketing purposes, in accordance with the applicable legal basis.

Providing personal data for the purposes described in points F and G is also voluntary; failure to provide such personal data, or objecting to the relevant processing on appropriate grounds relating to your particular situation, may prevent Invest Agency LLC from sending advertising or direct-marketing materials, conducting market research, data analytics, or distributing commercial communications, and/or from providing your Personal Information to selected advertising partners for their marketing purposes. We may still contact you for administrative purposes, such as order confirmation or follow-up on your further inquiries.

Your personal information may be disclosed, in close connection with the purposes described above, only to:

• entities required to take an order, deliver packages, send mail and email, remove duplicated information from customer lists, analyze data, provide marketing support, process credit-card payments, and provide customer service — typically processing personal data on behalf of Invest Agency LLC as data processors;
• persons authorized by Invest Agency LLC to process Personal Data, subject to the relevant legal duty of confidentiality (employees of Invest Agency LLC);
• law-enforcement and public authorities when required by applicable law or in good faith (e.g., to comply with the law or with the legal procedures applicable to Invest Agency LLC; to protect and defend the rights or property of Invest Agency LLC and this Site; or to act in an emergency to protect the personal safety of users of Invest Agency LLC, its Site, or the public);
• business partners for their own needs, only in accordance with the relevant legal bases.

Invest Agency LLC reserves the right to transfer personal data to third parties in accordance with the principle of an adequate level of legal protection for users' rights and freedoms.

Transfer of personal data is carried out only if at least one of the following conditions is met:

• the transfer is necessary for the performance of contractual obligations/services;
• the transfer is necessary for implementing pre-contractual measures taken in response to the customer's request;
• the transfer is necessary for the conclusion or performance of a contract entered into with a third party in the customer's interest;
• the transfer is legally required on grounds of important public interest;
• the transfer is necessary to establish, exercise, or defend legal claims;
• the transfer is necessary to protect users' vital interests.

Invest Agency LLC will process your personal data only for as long as necessary to achieve the purposes described in Section 2. With respect to the purposes described in Sections 2.F and 2.G, your personal data will be processed until you exercise your right to object to or restrict the processing. In addition to the above, Invest Agency LLC will retain your personal data for as long as necessary or permitted by applicable data-protection law.

Invest Agency LLC informs you that, to the extent permitted by applicable law, you have the right to request from Invest Agency LLC access to and rectification or erasure of personal data, or restriction of the processing of your personal data, or to object to the relevant processing activities, and to lodge a complaint with the competent supervisory authority. You also have the right to know the recipients or categories of recipients to whom your Personal Information has been or will be disclosed, in particular recipients in third countries.

The Site may contain links to other websites that are not owned, operated, or maintained by Invest Agency LLC. When you leave the Site, you should take notice of and read the terms and privacy policies of every website you visit. You should also independently assess the authenticity of any website that appears or claims to be one of our sites (including those linked via email). Regardless of any links that may exist on the Site, unless otherwise stated, we do not control, recommend, or endorse, and are not affiliated with, any such website or its content, products, services, or privacy policies. Downloading materials from certain websites may result in infringement of intellectual-property rights or in the introduction of a virus into your computer system.

Invest Agency LLC takes the protection of children's privacy seriously. We operate the Site in accordance with all applicable laws in the jurisdiction listed below. We do not collect personal data from any person under sixteen (16) years of age or, where permitted by applicable law, under thirteen (13). Children under sixteen (16) or, where permitted by applicable law, under thirteen (13) must have parental/guardian consent before providing any Personal Information on the Site. If we determine that a user is below this age, we will not use or store their personal data without parental/guardian consent. Without such consent, the child may not be able to participate in certain activities. A parent/guardian may review, remove, modify, or refuse the further collection or use of your child's Personal Information by contacting us using one of the options listed in the "Managing your personal data" section (please provide the child's name, address, and email address).

The security of your Personal Information is extremely important to us. We have put in place appropriate physical, electronic, and managerial procedures to protect the data we collect. However, due to the inherently open nature of the internet, we cannot guarantee that communications between you and us, or information stored on the Site or on our servers, will be completely secure from unauthorized access by third parties such as hackers. Your use of the Site constitutes your agreement to this risk. To the fullest extent permitted by applicable law, we disclaim all liability for any damages (including, without limitation, any and all direct, special, indirect, consequential, or punitive damages, or other damages of any kind, whether in contract (including fundamental breach), tort (including negligence), or otherwise) that you may have suffered as a result of any loss, unauthorized access, misuse, or alteration of any information you submit on the Site.

All matters relating to the Site and/or this Privacy Policy are governed by the law of the Republic of Kosovo (the jurisdiction applicable to Invest Agency LLC), without reference to the principles of private international law. You agree that the exclusive jurisdiction and venue for any legal proceeding relating to the Site and/or this Privacy Policy shall be the competent courts located in the Republic of Kosovo. We do not warrant or imply that the Site or the content/materials on the Site are suitable for use outside the Republic of Kosovo. Information provided on the Site about any product or service is applicable only in the Republic of Kosovo, and these products and services may not be available in all locations. If you are outside the Republic of Kosovo, you are solely responsible for compliance with all applicable local laws.

In the course of our business we may sell or buy property. If another entity acquires Invest Agency LLC or all or substantially all of our assets, the personal and non-personal data we have collected about Site users may be transferred to such person. Likewise, if any bankruptcy or reorganization proceeding is commenced against us, such information may be considered our property and may be sold or transferred to third parties.

If any provision of this Privacy Policy is held to be invalid, unlawful, or unenforceable for any reason under any law or public policy, that provision shall not apply to the extent it is invalid or unenforceable, and the remaining provisions shall continue in full legal effect.

Invest Agency LLC reserves the right to change or update this Privacy Policy at any time without prior notice. Please check from time to time for any changes or updates to our Privacy Policy, which will be posted here and will show the updated effective date on the first page of the Privacy Policy if any changes or updates have been made.

If you have any questions or comments regarding the Site or this Privacy Policy, you may contact us at Invest Agency LLC, Garibaldi 23/4, 10000 Prishtinë, +383 43 400 400, or at the following email address: info@invest-realestate.com.

All content published on this website is subject to copyright protection. Unauthorized use of any part of the website and its content is considered an infringement of copyright and is subject to legal action.

In order for the website to function properly and be enhanced to improve your browsing experience, a minimal amount of information (cookies) must be stored on your computer. More than 90% of websites use the practice of cookies, and they are required by European Union rules to request the consent of users. By using this website, you agree to the use of cookies; blocking them allows you to continue browsing the site, but some of its features will not be functional.

A cookie is information stored on a personal computer at the time you browse the website you have visited. Cookies make it easier to use the site because they save your preferences for a website (language or address) and re-enable them when you return. In this way, information is tailored to your needs and usual ways of using it.

Beyond simple configuration information, personalization files may also store a significant amount of personal information (name, email address) for which you must grant full access. If you have not enabled them, cookies cannot access files on your computer. The activities of storing and sending cookies are not visible to you, but you can choose to approve/reject requests to store cookies, delete stored cookies, and perform other activities related to cookie use in the settings of your chosen internet browser.

Disabling cookies prevents them from being stored on your computer. Cookie settings can be configured and changed in your chosen internet browser and via the link at the bottom of this page. To view the settings, choose the browser you are using (Chrome, Firefox, Internet Explorer 9, Internet Explorer 7 and 8, and Opera or Safari). If you disable cookies, you will not be able to use some functions of the website.

Session cookies or session files are removed from your personal computer when you close the internet browser in which you were browsing the website. With the help of these cookies, sites store temporary data.

Persistent or stored cookies remain on your personal computer even after you close your internet browser. With the help of these cookies, the website stores data that makes it easier for you to use. For example, websites that ask you to set a username and password will "remember" your login, which will appear every time you visit again. Persistent cookies will remain on your computer for days, months, or years.

First-party cookies come from the website you are browsing and may be session or persistent. In this way, the site stores data that will make it easier for you to use it each time you visit that website.

Third-party cookies on your computer come from other websites embedded in the website you are browsing. These are, for example, pop-up ads, and the cookies serve to track websites for advertising purposes.

Yes, this website uses cookies to provide you with a simpler and better user experience.

• Session cookies — these are cookie files that will be automatically deleted when you close the internet browser in which you are working.
• Persistent cookies — these are files that will remain "registered" in your internet browser until they expire or until you delete them manually. The collected information is anonymous and does not include your private information.

There are some external services that store limited cookies for you, and this website has not set them. Limited cookies are used for the uninterrupted use of features that give users easy access to content. This site allows you to measure traffic.

There are several websites for disabling the storage of cookies for different services. Read more information at the following links:

• http://www.allaboutcookies.org/
• http://www.youronlinechoices.eu/